Delivery & Returns

Orders can be placed online at www.rf-jewels.com at any time. All orders received after 18:00 CET will be processed on the next business day.
All orders placed on a Saturday or Sunday will be processed the following Monday.
Orders placed during the holiday season or when there is a high volume of orders may take longer.
Our customer care will notify you if the production time is longer than usual.
Estimated delivery times are generally between four and five weeks.

If the item is completed before the expected delivery date, it will be shipped as soon as it is ready.
You will be notified by email when your order is shipped.
If the ordered item is already in our stock, it will be shipped from our office in the week of receipt of the order.

From July 15 to 1 September 1 we won’t ship, if you order your item in this period, the order will be processed from 1 September, and shipped according to the delivery times just explained.